Frequently Asked Questions
Is a deposit required to book a project?
Yes, deposits are required to book your project. Deposits range from 35%-50% of the total. Depending on your project, a payment arrangement is made while in progress. The remaining balance is due upon completion date.
"Labor Only" Projects require a $250-$500 deposit. Remaining balance is due upon completion date.
Are deposits/advance payments refundable?
Deposit/Advance Payments are ONLY partial refunded.
No refunds, after project is completed.
What forms of payments do you accept?
We accept Cash, Business Zelle, Checks, ACH Transfers, Debit or Credit Cards*.
Credit Cards - an additional processing fee will be added (2.6% - 3.5% of total).
What is your Lead Time?
Custom Staircases: 1-3 Weeks
Custom Cabinetry: 2-6 Weeks
*Lead timeframes begin from the date we & the client finalize details on the project & the deposit is received.